Questions?…We Have Answers!
Q. Can I really save money by having my cartridges refilled?
A. Yes! Your actual savings depends on your specific cartridge, but you can count on saving at least 1/2 of what you would pay for the original manufacturer’s product. The more you print, the more you save!
Q. How many times can I refill a cartridge?
A. There is really no way to know definitively how many times any particular cartridge can be refilled. However, as an average you may expect a black cartridge to have a life of between 2 to 8 refills, and color 2 to 6 times. Please refer to cartridge care for useful tips on extending the life of your cartridge.
Q. Will using a refilled, remanufactured, or compatible cartridge void my printer warranty?
A. Fortunately for the consumer, this is simply not true. By law, no company can sell a product and then force them to buy products from them to ensure their warranty remains valid. In fact, there is a law called the Magnusson-Moss Act which states that warranties cannot require “tie-in” sales.
Q. How many pages will my refilled cartridge print?
A. All cartridges are manufactured to a certain ink capacity. We always refill a cartridge to its original OEM (Original Equipment Manufacturer) capacity. It’s impossible to accurately forecast just how many pages a cartridge will print because there are so many variables. Some of these variables include printing text or graphics, print quality setting you’re using, spacing, indexing, etc. Once again, you can be assured that your refilled cartridge contains at least as much ink as the original new cartridge had and we guarantee it!
Q. What is the best way to transport my cartridge to the i Fill Inkjets service center?
A. Place the spent cartridge in a clean plastic bag and seal. Another convenient way to store and transport a cartridge is to use an empty container such as a used, cleaned yogurt ( or similar ) container.
Q. How does refilling my empty cartridge help the environment?
A. Refilling your empty inkjet cartridges not only reduces the burden on landfills, but it also has a positive impact on the world’s resources. Inkjet cartridges are made of plastics. It takes approximately 2.5 ounces of oil to manufacture a new cartridge. It is estimated that 8 cartridges are thrown away every second in the United States. It takes hundreds of years for the plastic to decompose. It just makes sense…recycle and save! REUSE is the PUREST form of RECYLING.
Q. Can I also save money on laser toner cartridges from i Fill Inkjets?
A. Yes! Although we do not refill laser toner on location you can often realize significant savings on our 100% Guaranteed, remanufactured cartridges. Our toner cartridges are remanufactured in accordance with ISO9001 and STMC certified practices. For availability and pricing call the Help Desk: 518-459-5382
Q. Does i Fill Inkjets guarantee their work?
A. While absolute perfection is not possible, your satisfaction is what we strive for. Our guarantee is quite simple. If you’re not satisfied within 30 days of a refill – you don’t pay. It’s as simple as that. All we ask is that you have a receipt as proof of purchase.
Q. How can I find the i Fill Inkjets location most convenient to me?
A. There are currently over 100 locations ready to serve you. 100+ locations are conveniently located in select Price Chopper stores.